At Mintyn Financial Technology Services
Limited (“Mintyn”), we
collect and use personal information to
provide banking services to our
customers. We treat your personal
information as private and confidential.
We are dedicated to protecting your
privacy and providing you with the
highest level of security at any point
of interaction with us. This Privacy
Policy (together with our Terms and
Conditions) explains what information we
collect, how we collect, share, use, and
protect your personal information when
you visit or use this website, our app
and other services offered by Mintyn.
Please read this Policy carefully to
understand how we collect, use and store
your personal data. By continuing to
visit our website, using our banking
app, or accessing any of our services,
you consent to our usage of your
personal information as described in
this Policy.Information We Collect
We collect personal information from
sources including website visits, apps,
personal identification documents,
personal financial statements, third
parties (e.g. other banks,clearing
houses, payment service providers,
credit bureaux etc.), interaction with
Mintyn staff, and any communication with
Mintyn.
- We collect information on your
transactional account history, account
balance, ATM card
- usage, payment records etc., and other
information from third parties including
government agencies, lawyers, employers,
social media etc.
We collect electronic and meta data
gathered from your usage of our website,
banking app etc. We use cookies which
are stored on your computer and mobile
devices whenever you visit our website.
Cookies help us personalize your user
experience and deliver relevant
information to you on our website.
We may also collect information such as
audio recordings of calls to our
helplines, video footage of visits to
our offices and service outlets
Use of Your Personal Information
We will use your personal information to
meet the legitimate interests of Mintyn,
and to provide you banking services
generally including: Establishing your
identity and assessing your eligibility
for our products and services Updating
and enhancing Mintyn’s records
Customer relationship management Risk
identification and management
Investigation and prevention of illegal
and fraudulent activity Designing and
administering our products and services
Conducting and improving our business
and improving customer service
experience Complying with legal
obligations and assisting law
enforcement agencies Identifying and
informing you about other products and
services that we think may be of
interest to you