Frequently Asked Questions

Some of the Things You May Want To Know. Have Any Questions? We are here to help.

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Contact customer support to inquire about switching account types and receive guidance on the process.

Yes. We offer annual account statements that can be used for tax reporting.

Contact our customer support immediately if you suspect fraudulent activity on your account.

Yes. Our mobile cheque deposit feature is available for both personal and business accounts.

Contact our customer service for assistance in recovering your login credentials. We’ll be happy to assist you.

Yes. We provide financial planning tools to help you achieve your savings goals. Our innovative products, such as CoinBuddy and SpendMapster, will help plan and monitor your spending.

Generally, there are no age restrictions. Parents or guardians may open accounts for minors.

The NDIC guarantees payment of deposits up to the maximum insured sum of 2,000,000 NGN (2 million naira) in Microfinance banks.

Savings accounts are meant to keep your money safe, earn interest, and set aside funds for future goals or emergencies.

A savings account is a deposit account where you can store your money while earning interest on the balance.

Contact customer support to inquire about switching account types and receive guidance on the process.

Yes. We offer annual account statements that can be used for tax reporting.

Contact our customer support immediately if you suspect fraudulent activity on your account.

Yes. Our mobile cheque deposit feature is available for both personal and business accounts.

Contact our customer service for assistance in recovering your login credentials. We’ll be happy to assist you.

Yes. We provide financial planning tools to help you achieve your savings goals. Our innovative products, such as CoinBuddy and SpendMapster, will help plan and monitor your spending.

Generally, there are no age restrictions. Parents or guardians may open accounts for minors.

The NDIC guarantees payment of deposits up to the maximum insured sum of 2,000,000 NGN (2 million naira) in Microfinance banks.

Savings accounts are meant to keep your money safe, earn interest, and set aside funds for future goals or emergencies.

A savings account is a deposit account where you can store your money while earning interest on the balance.

Besides CAC registration support, Mintyn offers a range of financial and business solutions, including advisory services, business loans, compliance support, and more for holistic business growth.

CAC registration grants legal recognition but doesn’t automatically provide trademark protection. For trademark rights, a separate registration with the Nigerian Trademarks Registry is required to secure exclusive use and legal protection of a business name, logo, or brand identity.

Yes, businesses can update company details like changes in directors, address, share capital, etc., through the CAC. These changes require filing specific forms and documentation as per CAC guidelines.

CAC registration is a prerequisite for accessing certain government benefits, grants, loans, or incentives available to registered businesses, thereby encouraging formalized business operations and stimulating economic growth.

The CAC provides an online verification portal where individuals can verify the authenticity of a company’s registration details using the company’s RC number or name. This ensures transparency and helps verify legal entities.

Yes, Mintyn offers support beyond initial registration, providing guidance on compliance matters, advisory services, and assistance with ongoing administrative requirements to help businesses stay compliant with CAC regulations.

The CAC allows registration of various business structures, including Limited Liability Companies (LLCs), Partnerships, Sole Proprietorships, Non-Governmental Organizations (NGOs), and Incorporated Trustees for associations and charities.

Yes, Mintyn provides a feature allowing real-time tracking of your application status. You can check the progress at any stage through our platform.

Upon approval and issuance of your CAC certification, you’ll receive confirmation. Mintyn will provide guidance on further compliance requirements and business operational steps.

Yes, Mintyn ensures robust security measures to protect user data. We adhere to strict data protection standards, safeguarding your confidential business information.

Yes. Creating an account is the first step to purchasing data on Mintyn. Simply download the Mintyn app from your play store, create an account and follow the steps to purchase your preferred data plan.

Yes, you can purchase multiple data plans consecutively on Mintyn to extend your data access for an extended period.

Yes you can. Mintyn offers an amazing feature for scheduling data plan purchases in advance. You can also set up recurring data plans at your convenience. Simply download the app to enjoy this feature.

Absolutely! Mintyn allows you to buy Glo data plans for other Glo subscribers. Simply enter their Glo phone number during the purchase process, and the data plan will be credited to their account.

Your Glo data plan will be activated instantly upon successful payment allowing you to start usage immediately.

Depending on what you want, any of the data plans are the best. You can choose between one-day or one-week plans, as well as long-term bundles, based on your needs. Refer to tthe content above to understand the different data plans available. Purchasing data is a clear-cut and easy approach, simply download the app, sign […]

Signing up with Mintyn is simple. Create a free account, link your preferred betting platform accounts securely, deposit funds into your Mintyn wallet, and start managing your betting transactions hassle-free!

The transfer speed between your linked betting accounts through Mintyn depends on the specific betting platform’s processing times. Generally, transactions are processed swiftly, allowing for near-instant transfers between accounts.

Mintyn does not charge any fees for depositing funds into your wallet. However, please note that some betting platforms may have their own transaction fees. It’s advisable to check the terms and conditions of your chosen betting platform for details on fees related to deposits and withdrawals.

Some electricity providers and third-party payment platforms offer automatic payment options, allowing customers to set up recurring payments. This ensures that bills are paid automatically on a predetermined schedule, providing convenience and avoiding late payments.

If you encounter issues or delays with a bank transfer, contact our  customer support for assistance. They can help troubleshoot and resolve any transfer-related problems.

Yes, you can schedule future-dated bank transfers with Mintyn. Download the app and explore the features.

Bank transfers through Mintyn are exceptionally fast, ensuring swift payment processing for seamless transactions.

Mintyn may have specific limits on the amount that can be transferred. Refer to the bank’s terms or contact customer support for information on transfer limits.

Mintyn Online Bank prioritizes security. Card payments are encrypted and secured to protect your financial information during transactions.

To make a card payment with Mintyn, select the card payment option during checkout while making a purchase. Enter your card details and confirm the transaction.

The NDIC guarantees payment of deposits up to the maximum insured sum of 2,000,000 NGN (2 million naira) in Microfinance banks.

You may deposit money into your Mintyn bank account in 4 easy ways. Transfer from an existing bank account using the bank’s mobile app or internet banking. Our name is “Mint-Finex MFB.” Use an existing card: Click the +ADD MONEY button on the app homepage of the Mintyn app, fund your account by selecting ‘Your […]

Yes. We would like to assure your funds are not only safe, but also insured by the Nigeria Deposit Insurance Corporation (NDIC)

Yes. Your funds and financial information are 100% safe and secure with Mintyn.  Mintyn uses advanced security measures, such as two-factor authentication, end-to-end encryption, secure socket layer encryption(SSL), automatic log-out function, SMS alerts/Push notifications on all activity and biometric verification to protect your financial information.

Absolutely! Our dedicated customer support team is ready to assist you. Feel free to contact us for any inquiries, guidance, or assistance.

Contact customer support to inquire about switching account types and receive guidance on the process.

Yes. We offer annual account statements that can be used for tax reporting.

Yes. Our mobile cheque deposit feature is available for both personal and business accounts.

Contact our customer service for assistance in recovering your login credentials. We’ll be happy to assist you.

Yes, you can open multiple savings accounts to separate savings for different purposes.

Yes. We provide financial planning tools to help you achieve your savings goals. Our innovative products, such as CoinBuddy and SpendMapster, will help plan and monitor your spending.

Generally, there are no age restrictions. Parents or guardians may open accounts for minors.

The NDIC guarantees payment of deposits up to the maximum insured sum of 2,000,000 NGN (2 million naira) in Microfinance banks.

Interest is typically paid monthly.

No, Mintyn is committed to transparency. All fees and charges associated with your investment are clearly outlined. We believe in minimising costs to maximise your returns.

Mintyn’s customer support team is readily available to assist you. Reach out through our platform, and our dedicated team will provide prompt and helpful responses to address your queries or concerns.

Yes, you have the flexibility to switch between investment plans based on your evolving financial goals. Simply contact our customer support, and they will guide you through the process.

Mintyn provides regular performance reports, ensuring you stay informed about the growth of your investments. These reports offer a detailed overview of your portfolio’s performance.

You can start investing with Mintyn with as low as 1,000 NGN. This provides an inclusive opportunity for everyone to invest and get exciting returns.

Mintyn employs state-of-the-art security measures to safeguard your investments. We prioritise the security and confidentiality of your financial information. Your deposits with Mintyn are also protected and insured by the Nigerian Deposit Insurance Corporation (NDIC).

Yes, you can. However, the flexibility varies among plans. Flexibility is higher in the “Flex” plans, with lower withdrawal fees, while “Yield Max” plans offer higher returns but come with higher withdrawal fees. However, your initial investment amount is 100% guaranteed, withdrawal fee penalties only apply to accrued interest.

   Mintyn offers a unique combination of flexibility and high returns, allowing you to tailor your investment strategy according to your preferences.    Our diverse portfolio caters to various risk appetites, ensuring there’s a suitable plan for every investor.

 Mintyn regularly provides educational resources such as articles, webinars, and tutorials to keep you informed about market trends, investment strategies, and financial planning.

Mintyn provides regular performance reports, ensuring you stay informed about the growth of your investments. These reports offer a detailed overview of your portfolio’s performance.

Absolutely! Mintyn’s card can be used for seamless transactions both in physical stores and online platforms.

To make card payments with Mintyn, simply select the card payment option during checkout, enter your card details, and confirm the transaction securely.

Contact Mintyn’s customer service immediately to report the loss or theft for card blocking and reissuance.

The card includes security measures such as chip technology and PIN protection for secure transactions.

Log in to your Mintyn account, navigate to card settings, and follow the activation prompts.

Typically, there might be issuance or maintenance fees. Details can be found in Mintyn’s terms and conditions.

Apply through your Mintyn account or app for the Naira Debit Mastercard.

All individuals with an active Mintyn account are eligible for the Naira Debit Mastercard.

If your Airtime TopUp transaction fails, please check your internet connection and ensure that there are sufficient funds in your digital bank account. If the issue persists, contact our customer support for assistance.

Yes, you can. During the Airtime TopUp process, you have the option to input a different phone number if you wish to recharge airtime for someone else. Ensure that you enter the correct phone number before confirming the transaction

Our Airtime TopUp service supports all major mobile networks in Nigeria.

To perform an Airtime TopUp, log in to your Mintyn mobile app, navigate to the “Airtime TopUp” section, and follow the on-screen instructions. You can choose the amount you want to recharge, select your mobile network, and confirm the transaction.

To ensure transaction safety, avoid sharing your paycode or cashout PIN with anyone. Additionally, regularly update the Mintyn Bank App and follow recommended security practices for your mobile device.

Once initiated, cardless withdrawal transactions cannot be canceled. Ensure accuracy before confirming the transaction details at the ATM or POS terminal.

Mintyn Bank may have specific policies regarding fees for cardless transactions. Check the bank’s fee schedule or contact customer support for information on any associated fees.

If you forget your cashout PIN or face issues during a transaction, you can reset the PIN via the Mintyn app, verify the paycode details, or contact Mintyn’s customer support for assistance.

Transaction limits may vary. Please refer to Mintyn Bank’s terms and conditions or contact customer support for information on transaction limits applicable to cardless withdrawals.

To set up a cardless withdrawal, download the Mintyn Bank App, log in or sign up, navigate to the cardless service option, and follow the instructions to generate a paycode and cashout PIN.

Mintyn Bank’s cardless withdrawal service is available at supported ATMs and POS terminals. Look for participating locations displaying the cardless withdrawal option.

Yes, Mintyn’s cardless withdrawal service is highly secure, using advanced encryption, paycodes, and unique PINs to protect your transactions.

Mintyn’s cardless withdrawal service allows you to generate a paycode and a secure PIN via the app. Use these details at an ATM or POS terminal to withdraw cash or make payments, all without needing a physical card.

Mintyn Bank’s cardless withdrawal service is a feature that lets you withdraw cash or make payments at ATMs and POS terminals without a physical card. It uses secure paycodes and PINs generated through the Mintyn app, offering convenience and flexibility.

We strive for quality service, but if you receive a damaged or incorrect item, please contact our customer support immediately. We’ll promptly assist you in resolving the issue.

You can easily track your order through your Mintyn account. Once your order is processed, you’ll receive tracking information to monitor its status until it reaches you.

There’s no specific limit on the number of products you can order. However, certain products may have quantity restrictions for individual purchases.

Absolutely! Mintyn offers group shopping options for users who want to join forces with friends or family members to enjoy additional discounts and savings.

Once you place an order, our team ensures swift processing and delivery to your doorstep. You’ll receive updates regarding the status of your order until it arrives safely.

To modify or cancel an order, visit your account dashboard or contact our customer support as soon as possible. Changes or cancellations are subject to the order’s processing stage.

Mintyn Marketplace offers 24/7 customer support assistance. Our dedicated team is available round-the-clock to address your queries and provide assistance whenever

Mintyn Marketplace is an online platform offering a convenient way to shop for groceries and essentials from the comfort of your home. It provides a wide range of products and flexible shopping options.

Security is our top priority. Mintyn’s app employs robust encryption measures to ensure the safety of your financial data. Our commitment to security means you can bank with confidence.

Yes. We provide financial planning tools to help you achieve your savings goals. Our innovative products, such as CoinBuddy and SpendMapster, will help plan and monitor your spending.

We believe in transparent transactions. We do not charge any hidden fees for buying or exchanging Amazon gift cards. The amount you see in your transaction is the amount you will receive or pay.

Yes, you can exchange Amazon gift cards with partial balances remaining. Just provide the card details, and we’ll make you an offer based on the remaining balance.

The process is usually very quick, with most transactions processed within a few hours. The speed can vary slightly depending on your chosen payout method.

We require identity verification to prevent fraudulent activities and ensure security.

We offer a range of denominations to suit various budgets and needs, from smaller top-ups to more substantial amounts.

Absolutely. We offer multiple payment options and currency choices, making it convenient for users around the world to use our services.

We understand the importance of prompt cash transfers. You can expect to receive the cash in your account within a few hours of accepting the exchange offer.

To purchase iTunes gift cards, simply choose your preferred denomination, add it to your cart, proceed to checkout, and make a secure payment. Your iTunes gift card code will be delivered to your email instantly.

 Mintyn regularly provides educational resources such as articles, webinars, and tutorials to keep you informed about market trends, investment strategies, and financial planning.

You can reach our customer support team via phone, email, or through our website’s chat feature. We’re here to assist you.

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Mintyn App is available both on Apple store or Google play store. Alternatively you can scan the QR code to download.

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Bank with Mintyn

Enjoy free transfers and comprehensive banking services designed for you and your business.

Bank with Mintyn

Enjoy free transfers and comprehensive banking services designed for you and your business.